COO

Chief Operating Officer

Main Areas of Responsibility

• Role reports directly to the CEO. Works collaboratively with the CEO and leadership team to plan organizations operational strategy and is then responsible for its execution
• Responsible for leading, managing, and building (through recruiting, mentoring/coaching) a world class, high performance team
• Overall responsibility for operational execution, including Manufacturing Operations, Engineering (including Product and Process), and Sales
• Execution of organizations vision
• Running day to day operations, including management meetings and 1 on 1s
• Serving as a role model for the culture everyday
• Responsible for implementing and achieving KPIs pertaining to Organizational performance
• Responsible for Operational systems implementation and execution
• Driving and leading organization communication: establishing frequent communication updates (such as townhalls) to ensure organization is aligned and people understand the why

Proposed 1+ year objectives

• Leader of world class team through individual and team development
  • Right people in right seats getting the right results: 100% value alignment, achieving exceptional performance through people, with fantastic results that matter to our stakeholders
    • Stakeholders include customers (as measured by a long term NPS score with customers of 80 or greater and customer scorecards), employees, and shareholders
  • Responsible for execution of goals in manufacturing, engineering, & sales. Business development will report to CEO
  • Create and implement cultural changes via lean enterprise system, based on Shingo Model
  • Create continuous improvement culture and learning organization as described in Toyota Kata: focused on development of great people
  • Achieve target margins and improve cash flow to agreed upon target
  • Succession planning for jointly identified key roles
  • Talent development pipeline running and delivering results
  • Support with validating growth opportunities and degree of pivot with CEO and leadership team
  • Key processes documented and implemented for world class operations as we scale

Ideal Experience

• History of achieving impressive results as leader and coach of others
• Operational systems implementation and execution experience
• Leading operations for manufacturing organizations
• Engineering experience, including leadership of both product and process development (LPPD)
• History of strong customer relationships
• Strong working knowledge of TPS and/or Shingo Model
• Prior experience as a successful change agent
• Experience in high volume production
• Enjoys and is active on the manufacturing floor
• Possesses mechanical aptitude, and is a demonstrated problem solver
• Global automotive industry experience, including familiarity with customer expectations, systems, and standards
• P&L experience
• ERP and MES implementation experience
• High growth experience in dynamic environment
• Prior experience with developing and implementing processes

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