Vice President of Operations


Vice President of Operations

Job Summary:

This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul) and all Operating Systems. Responsibilities include but are not limited to, achieving key performance metrics; expense management; strategic execution of site, region and corporate initiatives; compliance with government regulations; safety and security of the building, its associates and contents. Responsible for building and developing the operations management team along with ensuring a culture of care and collaboration, problem-solving and continuous improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a member of the site leadership team.


  • Responsible for delivering site-level execution of key corporate, market, and regional Operations initiatives.
  • Deliver exceptional Customer Service through on time delivery and post ship service levels
  • Drive continuous improvement across all Operations departments by championing efficiency ideas and cost reduction measures
  • Responsible for creating a culture of care and collaboration within the site. Implement and follow all aspects of Operations Connections.
  • Adjust departments’ activities, policies and practices to meet or exceed key performance metrics and customer service level goals and on-time deliveries.
  • Prepares and executes the AOP with direct input from the management team.
  • Oversees operating budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third-party contracts.
  • Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations.
  • Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively.
  • Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations.
  • Actively supports other departments in the achievement of site and region goals.
  • Drives a collaborative effort with the Region Leadership team in building the business case for expansion, modernization and facility reconfiguration to guarantee proper storage, receiving and shipping capabilities for present and future business.
  • Drives a culture of compliance with internal/external policies and regulations by ensuring all the required inspections and audits are completed timely, accurately and with all necessary detail. Including, but not limited to, food safety documentation, DOT records, EPSM, PSM.
  • Ensures compliance with all Department of Transportation rules and regulations.
  • Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs by ensuring that all equipment and facilities are maintained consistent with the safety, security, sanitation and appearance standards set by the company.
  • Assists Safety Director with training initiatives.
  • Ensures contingency systems/practices/protocols are in place to eliminate business disruption.
  • Establishes emergency response or crisis management plans.
  • Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination.
  • Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company’s recognition within the business community.
  • Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement.
  • Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement.
  • Interprets trains and consistently enforces Company policies and procedures.

Education and / or Experience:

  • Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management or a closely related field
  • Experience in warehouse and transportation
  • 10 years professional experience with demonstrated progressive levels of management experience (with at least 5 – 7 years in operational management experience); or equivalent combination of education and related experience
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575 E. Big Beaver Rd. Suite 150
Troy, MI 48083

Joe Beyer
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